Customer Delivery Guide

Last updated: August 13, 2026

We use the following standards to keep customer expectations clear.

Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Shipping origin and fulfillment

Orders ship from 4755 Glenview Ln, Orlando, Florida, 32821, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Ruxavio fulfills orders directly from the stated shipping origin.

Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. When an order ships, available tracking information is sent to the contact information supplied at checkout. Carrier events, severe weather, address issues, and other events outside our control can affect an estimate.

Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.

Shipping area

We currently describe service for United States. Customers are responsible for entering a complete and deliverable address.

Questions

Contact support@ruxavio.shop or 361-583-3323 with an order number if shipping assistance is needed. Ruxavio is located at 4755 Glenview Ln, Orlando, Florida, 32821, United States.